Privacy Policy

Last updated: April 7, 2026

1. Introduction

AMESYNTH ("we," "us," or "our") operates the AMESYNTH Portal platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using the Service, you agree to this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

  • Account Data: Name, email address, and password when you create an account.
  • Organization Data: Business name, branding preferences, team member details, and contact information.
  • Client Data: Information about your clients that you add to the platform, including names, emails, and project details.
  • Payment Data: Billing information processed through our third-party payment providers (Stripe, PayPal). We do not store full credit card numbers.
  • Content: Documents, messages, deliverables, forms, and other content you create or upload.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, timestamps, and interaction patterns.
  • Device Data: Browser type, operating system, IP address, and device identifiers.
  • Cookies: Session cookies for authentication and preferences. We do not use third-party tracking cookies.

3. How We Use Your Information

  • Provide, maintain, and improve the Service.
  • Process transactions and send related information (invoices, receipts, subscription confirmations).
  • Send administrative communications (security alerts, system updates).
  • Respond to support requests and provide customer service.
  • Enforce our Terms of Service and protect against misuse.
  • Generate aggregated, anonymized analytics to improve the platform.

4. AI-Powered Features

Our Service includes AI-powered document generation using third-party AI providers. When you use these features, the content you provide as input may be processed by our AI provider (Anthropic) to generate outputs. We do not use your content to train AI models. AI-generated content is stored in your account and subject to the same data protections as all other content.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Payment processors (Stripe, PayPal), hosting providers (Vercel, Supabase), and AI providers (Anthropic) that help us deliver the Service.
  • Your Organization: Data you add to an organization is accessible to other members based on their role permissions.
  • Legal Requirements: When required by law, legal process, or to protect our rights, safety, or property.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), row-level security (RLS) for tenant data isolation, OAuth-based authentication, and regular security audits. While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your personal data within 30 days, unless retention is required by law. Client data stored within your organization is retained according to your organization's settings and applicable law.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Export your data in a portable format.
  • Withdraw consent for optional data processing.
  • Object to or restrict certain processing activities.
  • Lodge a complaint with a data protection authority.

To exercise these rights, contact us at privacy@amesynth.com.

9. International Data Transfers

Your data may be processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.

10. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: privacy@amesynth.com
Website: amesynth.com

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